All Products are selected to provide you with the utmost satisfaction. However, in the unlikely event any of your products arrive damaged or not within the designated arrival time, do get in touch, by emailing me at mbph@live.com for either a refund or replacement.
If you are unhappy with any of your branded purchases and change your mind, returns are accepted on all unopened and unused items within a 14 days period, from your delivery date.
With regards to any bespoke products purchased from Made by Pure Hands, the consultation process should ensure that you are happy with your product. Should there be any issue with using your purchase, do get in contact. mbph@live.com.
