T&Cs

We've temporarily updated our Terms & Conditions to take into account the current situation with COVID-19.  If you require further information not included on this page, please email us at mbph@live.com.

Booking Appointments

All clients are required to pay a £30 deposit for treatments booked, at the time of booking.

 

All clients will receive a confirmation email confirming the date and time of their appointment.  Once a confirmation email has been sent a client will need to give up to 3 hours notice if they wish to cancel an appointment. Appointments cancelled after this notice period will incur a cancellation fee of £30.

Clients are required  to disclose any medication they are taking at the start of an appointment.

If you feel unwell please cancel your appointment.

Special Offers

Join the Made by Pure Hands Mailing list to receive our special offers in advance. 

All Special Offers will require advance payment.  

The usual Booking Appointments T&Cs apply and customers will incur the cancellation fee for bookings cancelled within the 24 notice period.

Gift Vouchers

Can be used for the price or a specified treatment.  All Gift Vouchers carry an expiry date.

Please check this date when purchasing.

Block Bookings

To purchase the block bookings rate, clients must have had at least one previous treatment.

Block bookings must be used within a 3 month period for a single client or used within 2 months for shared block bookings.

The Booking Appointments T&Cs apply to block bookings, and customers will incur the cancellation fee for bookings cancelled less than the 3 hours notice period

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